REED & HOPPES IMPOUND LOT INFORMATION

• Abandoned Vehicles

Impound lot 2

E Grand River Ave,
Portland, MI 48875

​ QUESTION & ANSWER

Q: My vehicle was in an accident and was towed to Reed & Hoppes Towing lot. What do I do?

A: If your vehicle was towed to Reed & Hoppes Towing lot after an accident, here are the steps you should follow:

1. Check Your Insurance Coverage:
• Collision Coverage: If you have collision coverage, contact your insurance agent immediately. Inform them about the accident and the current location of your vehicle. Your agent will guide you through the claims process, which typically involves an inspection of the vehicle, an assessment of damages, and coordination for repairs or settlement.
• No Collision Coverage: If you don’t have collision coverage, you still have options. You can either proceed with the impound release process or discuss other potential solutions with your insurance agent. They may still be able to assist you with certain aspects of the situation.
2. Impound Release Procedure:
• Contact Reed & Hoppes Towing to understand our impound release procedure. This usually involves providing proof of ownership, paying any towing and storage fees, and possibly arranging for the vehicle to be transported to a repair shop or another location.
3. Discuss with an Autobody Shop:
• If you have a preferred autobody shop, contact them to see if they can assist you in the process. Some autobody shops might help facilitate the release of your vehicle from the towing lot and can start the repair process immediately.
4. Gather Necessary Documents:
• Ensure you have all necessary documents such as your driver’s license, vehicle registration, and proof of insurance when dealing with both the towing company and your insurance agent.

By following these steps, you can efficiently manage the situation and get your vehicle back on the road as soon as possible.

IMPOUNDED BY POLICE

Q: My vehicle was impounded by the police or was impounded from private property. How do I retrieve it?

A: To retrieve your impounded vehicle, follow these steps:

1. Provide Proof of Identification:
• You will need a government-issued or school-issued photo ID. Acceptable forms include a driver’s license, state ID card, passport, or student ID.
2. Provide Proof of Vehicle Ownership:
• Present a current, unexpired vehicle registration in your name.
• Alternatively, a state-issued title in your name is acceptable, but it must not be signed over by a previous owner.
3. Payment:
• Bring the exact amount owed to cover the cost of towing, storage, and any other applicable fees. The total amount required will be specified by the towing company or impound lot. (We except Cash, Debit and Credit Card)
4. Obtain a Release Form:
• After verifying your ID and ownership, you will be provided with a release form from the Reed & Hoppes Towing main office.
5. Visit the Impound Lot:
• The impound lot is at a separate location. You will receive directions to the impound lot from our main office, located 2661 E Grand River Ave, Portland, MI 48875 where you obtained the release form.
6. Retrieve Your Vehicle / Property:
• Take the release form to the impound lot. Present it to the staff there to retrieve your vehicle.

By following these steps and ensuring you have all necessary documents and payment ready, you can efficiently retrieve your impounded vehicle.

Vehicle/property pick up?

Q: When can I pick up my vehicle/property?

A: Reed & Hoppes Towing lot is open Monday through Friday from 9:00 AM to 4:30 PM for vehicle and property releases. To ensure a smooth and timely process, please call ahead to confirm your arrival and discuss any specific accommodation you may need. Our staff is dedicated to assisting you and will be happy to provide any necessary information regarding the retrieval of your vehicle or property.

Q: The registration or title for the vehicle is in someone else’s name. How can I retrieve the vehicle?

A: To retrieve a vehicle when the registration or title is in someone else’s name, you have two options:

1. Transfer the Documents:
• Transfer the vehicle’s registration or title into your name through the appropriate legal channels. This may involve contacting the Secretary of State / Department of Motor Vehicles (SOS / DMV) or a similar authority to complete the necessary paperwork.
2. Provide Additional Documentation:
• If transferring the documents is not possible, you will need to provide the following:
• Your Identification: A valid government-issued photo ID (e.g., driver’s license, passport).
• Vehicle’s Title or Registration: The original or a certified copy.
• Legal Owner’s Identification: A clear copy of the legal owner’s government-issued photo ID.
• Release Authorization Note: A note from the legal owner that includes:
• The specific vehicle details, year, make, model, plate number, including the Vehicle Identification Number (VIN).
• The name of the person authorized to pick up the vehicle.
• A statement authorizing the release of the vehicle.
• The legal owner’s signature.

To ensure a smooth process, double-check that all documents are complete and correctly filled out. If you have any questions or need further assistance, please contact our office ahead of your visit.

REED & HOPPES IMPOUND LOT INFORMATION

•         Accidents
•         Impounds
•         Private Property Tows
•         Abandoned Vehicles

​ QUESTION & ANSWER

Q: My vehicle was in an accident and was towed to Reed & Hoppes Towing lot. What do I do?

A: If your vehicle was towed to Reed & Hoppes Towing lot after an accident, here are the steps you should follow:

1. Check Your Insurance Coverage:
• Collision Coverage: If you have collision coverage, contact your insurance agent immediately. Inform them about the accident and the current location of your vehicle. Your agent will guide you through the claims process, which typically involves an inspection of the vehicle, an assessment of damages, and coordination for repairs or settlement.
• No Collision Coverage: If you don’t have collision coverage, you still have options. You can either proceed with the impound release process or discuss other potential solutions with your insurance agent. They may still be able to assist you with certain aspects of the situation.
2. Impound Release Procedure:
• Contact Reed & Hoppes Towing to understand our impound release procedure. This usually involves providing proof of ownership, paying any towing and storage fees, and possibly arranging for the vehicle to be transported to a repair shop or another location.
3. Discuss with an Autobody Shop:
• If you have a preferred autobody shop, contact them to see if they can assist you in the process. Some autobody shops might help facilitate the release of your vehicle from the towing lot and can start the repair process immediately.
4. Gather Necessary Documents:
• Ensure you have all necessary documents such as your driver’s license, vehicle registration, and proof of insurance when dealing with both the towing company and your insurance agent.

By following these steps, you can efficiently manage the situation and get your vehicle back on the road as soon as possible.